FREQUENTLY ASKED QUESTIONS

While the Terms and Conditions outline the complete details of this promotion, your question may already be answered below.

Q. How do I register?
A. Make a qualifying purchase of Seattle’s Best Coffee® and be sure to keep your receipt. Then, before 5/2/2017 visit www.UpgradetoSBC.com and follow the directions to upload an image of your receipt to the Website.
Q. How do I upload a receipt?
A. Take a clear and legible picture of your receipt including the purchase date of your receipt and show the qualifying product you purchased.

Save the image file as one of the following file types: gif, .png, .tiff, .bmp, .jpeg, .pdf and making it no larger than 5 MB.

Then, follow the on-screen instructions to upload an image of your receipt.

If you fail to follow the instructions or upload an invalid receipt, you will not receive a $2 PayPal® credit.
Q. Will a credit card receipt be accepted as a purchase receipt?
A. Sorry, unfortunately we cannot accept a credit card receipt as it will not have enough detail to verify that the reward requirements have been met.
Q. What is the offer for this promotion?
A. See the Terms and Conditions for complete details.
Q. How many offers could I receive?
A. One credit per valid receipt.
Q. I think I'm having technical issues. What should I do?
A. Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari . Also, you may want to check your browser preferences section to be sure JavaScript is enabled.
Q. I have recently moved or updated my email address. Can I change my registration information for this promotion?
A. We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information unless you are awarded a prize. If you do win a prize during the promotional period, please contact customercare@helloworldfulfillment.com and provide your updated information.

Still have a question? Please complete this form. Please note: a response may take up to three business days.

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